We are looking forward to a business relationship.

Data Deletion Instructions

At Kodeink Group, we value your privacy and are committed to ensuring that your personal information is handled securely and responsibly. This page outlines our data deletion process and provides you with the necessary steps to request the deletion of your data from our platform.

What is Data Deletion?

Data deletion refers to the process of removing all your personal information and any data associated with your account from our systems. This action is permanent and cannot be reversed. Once your data is deleted, it will no longer be recoverable.

How to Request Data Deletion

If you would like to request the deletion of your data, especially if you’ve used your Facebook account to log in to our platform, please follow the steps below:

1. Facebook Data Deletion Request:
   • If you logged in with your Facebook account, you can initiate a data deletion request directly from your Facebook account settings:
   • Go to Settings & Privacy > Settings.
   • Scroll down to the Apps and Websites section.
   • Find our app in the list and click View and Edit.
   • Click on Remove and follow the prompts to complete the process.
   • You may be redirected to our data deletion page, where your request will be processed.
2. Direct Request:
   • You can also request data deletion by contacting us directly.
   • Send an email to [Your Support Email Address] with the subject line “Data Deletion Request.”
   • Include your full name, email address, and any relevant account information to help us locate your data.
   • We will process your request within [X] business days and notify you once the deletion is complete.

What Data Will Be Deleted?

Upon receiving your request, we will delete the following information:

• Your personal details (e.g., name, email address).
• Any data associated with your account (e.g., purchase history, preferences).
• Any content you have uploaded or shared on our platform.

Please note that data required to comply with legal obligations or to resolve disputes may not be immediately deleted.

Confirmation of Deletion

After your data has been deleted, you will receive a confirmation email from us. Please allow up to 30 business days for this process to be completed.

Contact Us

If you have any questions about our data deletion process or need assistance, please do not hesitate to contact our support team at support@kodeinkgroup.co.za.